Coordination of Support

A support coordinator will support you to understand and implement the reasonable and necessary funded supports in your plans, and support you to build links to broader systems of support including other government providers and the services they offer.

There are three levels of support coordination that can be included in a participant’s plan: 

Specialist Support

This is a higher level of support coordination. It is for people whose situations are more complex. A Specialist Support Coordinator will assist a participant to manage challenges in their own support environment and ensure consistent delivery of service. A Specialist Support Coordinator will be funded where there are additional high or complex needs requiring the skills of a qualified and experienced practitioner such as an Occupational Therapist, Psychologist or Social Worker.

Support Coordination

This medium level of support will assist a participant to build the skills they need to understand, implement, and use their plan. The role of a Support Coordinator is to work with the participant to ensure a mix of supports are used to increase the participant’s capacity to maintain relationships, manage their service delivery tasks, live more independently and be included in the community. 

Support Connection

This basic level of support is for building a participant’s ability to connect with informal, community and funded supports. This category focuses on enabling a participant to get the most out of their plan and achieve their goals.